FAQs

• When does a pool need to be drained and refilled?
  When calcium levels, stabilizer, or total dissolved solids become too high, normal chemical adjustments no longer work and a drain and refill is the best solution.

  
  

• How long does a drain and refill take?
  Most drain and refills can be completed in one day, depending on pool size and water pressure.

  
  

• Is it safe to drain my pool?
  Yes, when done properly. We follow safe procedures to avoid damage to your pool surface or structure.

  
  

• Is there a safe time of year to drain a pool in Yuma?
  Yes. In desert climates like Yuma, the safest time to drain a pool is during the cooler months when ground temperatures are lower and the risk of shell movement or plaster damage is reduced. Draining during extreme summer heat can increase the risk of cracking or shifting, which is why we evaluate conditions carefully and only drain when it is safe to do so.

  
  

• Will I be able to swim right after?
  Once the pool is refilled and chemical levels are balanced, swimming is safe. We will let you know when it is ready.

  
  

• How long does a drain and refill take?
  Most drain and refills can be completed in one day, depending on pool size and water pressure.

  
  

• Is draining better than green to clean?
  Not always. Many green pools can be restored without draining. We only recommend a drain and refill when water conditions make cleaning ineffective.

  
  

• Do I need to be home during the service?
  No. As long as we have access to the pool and a water source, we can complete the service while you are away.